Delivery Time

Orders received will be processed and shipped out on next day. The delivery will take place within 1 - 3 working days via KEX EXPRESS. We also will take into consideration of products availability and will advise accordingly if any delayed in delivery time.

Please take note that we do not ship to P.O. Box Address.

Calculating Cost

We do not profit from shipping. Your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Whereby currently we only engage KEX Express for delivery. Shipping costs will be calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

KEX Express is charging base on your shipping address postcode within Malaysia. And the delivery cost will increase base on weight of the shipment.

For Any Disputes

We do not entertain any disputes or complain after you received your shipment & past 7 days. Any disputes or complain past during this period is consider invalid.

For Product Notification
We do let customer know via our Wechat or Instagram pages on the status of the product that has defects, out of stock or any other situation that may encounter. If customer do not respond with in 7 days period, all the option provided will be consider as void & invalid.

(The management of LYVIAWEE GROUP SDN. BHD. reserves the right to change the term & conditions without prior notice.)